Technical support is provided by PG support team. You will have a personal support manager assigned to you and will be able to contact her/him by phone, by e-mail, through live chat and helpdesk.
Your support manager and a team of support programmers will help you with
- creating a database and site installation;
- bug fixing caused by product uncustomized or customized by PG development team;
- minor design corrections including logo positioning, blocks misplaced by their content, missing links;
- consultations on functionality;
- speaking to a third-party service provider if necessary.
The service is included into the paid licenses by default and is lifetime.
The cost of the service is $49/mo for Free Open Source version.